Hino Trucks augmented reality product training

Posted by JigSpace on March 20, 2020

It is easy to fall into the trap of under-selling when you manufacture products that are big, complex and expensive.

Unlike food or clothing manufacturers, who can send out samples to customers or distributors at a very low cost, heavy industrial manufacturers traditionally had to bring customers to their sites or transport their products to trade shows at great expense.

With today's reality of travel bans and supply-chain interruptions, this physical barrier has never been more pronounced.

Hino Motors USA - a Toyota Group company - uses Jig Workshop Pro to demonstrate class-leading vehicle and engine features to customers, and to train its USA dealer network on the latest product updates.

Hino produces all Class 6-7 conventional Hino Trucks for the U.S. market at its Williamstown, West Virginia plant, with its largest model checking in at 33,000 GVW (15 metric tones).

When Hino Dealer Operations in Michigan needs to get its national sales network across new product features, they have an engaging sales training tool that can bring these large and complex vehicles into any meeting or showroom - all with the touch of an app.

JigSpace Jig Workshop Pro Hino Trucks A09 Diesel Engine in Augmented Reality


Across more than 200 North American dealerships, Hino uses AR to demonstrate key vehicle features, like the A09 series diesel engines. Showcasing the workings of a combustion engine is traditionally difficult, both from its position (being assembled inside a truck) and its complicated engineering containing hundreds of individual components.

A Jig augmented reality presentation makes light work of the 884kg (1948 lb) A09 diesel engine by allowing marketing, dealer sales and customers to view and interact with the engine in their office, on-site with a client or at a trade-show within seconds via their iPad or iPhone.
 
JigSpace Jig Workshop Pro Hino Trucks XL Safety Features in Augmented Reality
Hino Trucks marketing team have also found success with its franchised dealer network incorporating the AR presentations into their product and sales learning programs, thanks to the interactive and realistic spatial perspective they provide. Each dealer can learn in their own way, exploring visual, technical and marketing information in a self-directed format.

"The results were impressive and received a positive response from sales, training, executive management, our dealerships and customers. We would highly recommend working with JigSpace" says Dominik Beckman, Director, Marketing & Dealer Operations

 

By using JigSpace, Hino Trucks USA are able to effectively have all their products at every dealership, trade show, and sales pitch.

This is a big win for both Hino and the industry at large, enabling major cost reductions and sales opportunities.

 

Find out more about Jig Workshop Pro by clicking here 

Topics: professional, case study, use cases

Simple and effective training using augmented reality

Posted by JigSpace on March 11, 2020

How do you train remote communities to operate the latest drone technology, who have never seen an aeroplane up close or flown in one?

A piece of 3D software was the last thing Eric Peck, CEO of airborne logistics company Swoop Aero, thought he needed. But his mind quickly changed after seeing his CAD files get transformed into realistic and immersive presentations. Most importantly though was the ease and effectiveness in scaling this new way of learning out to hundreds of users on the ground.

For some of the most remote communities on Earth, getting access to life-saving vaccines is an ongoing challenge. In Vanuatu, an archipelago of 83 volcanic islands in the South Pacific, many children miss immunisations as their homes are so hard to reach. But with the help of drone technology and Jig Workshop Pro augmented reality (AR) app, that’s beginning to change.

In 2018, Swoop Aero, in conjunction with UNICEF and the Vanuatu Ministry of Health, launched the first medical drone delivery service in Vanuatu. Its first recipients were 13 children and five pregnant women on the remote island of Erromango. And to prepare them for this momentous landing, Swoop enlisted the help of JigSpace.

 

“As soon as Eric saw JigSpace, he asked us to help them solve a problem – how to educate and train people to use their drone technology,” says Zac Duff, co-founder and CEO of JigSpace.

 

Swoop-Aero_Kookaburra-Drone_Jig-Workshop-Pro_Product-Training

The Kookaburra drone, as displayed in the Jig Workshop Pro app.


And that’s how Swoop Aero started their collaboration with JigSpace, converting their drone model from a standard STEP CAD file into a Jig. This Jig (3D model presentation) was to become a core part of the training for inhabitants of Vanuatu, including healthcare staff in the region. The Jig could accurately convey the size of the drone, how it would land and how to offload the cargo – right on the ground in front of them.

Peck says that this training method not only helped everyone involved feel more at ease with the drone, but also sped up the entire vaccine delivery process. 

“It’s allowed us to deliver the most cost-effective heath outcomes we can, and rapidly expand the number of recipients that we were able to train,” he says.

 

In 2019 Swoop Aero commenced delivery of medical supplies to other locations in Malawi and the Democratic Republic of the Congo. And in 2020 they will join forces with UK Aid to transfer TB samples via drones in Mozambique.

“Excitingly for JigSpace, the AR app is at the centre of all the training packages that we’re rolling out, everywhere we operate,” says Peck.

 

Swoop Aero Vanuatu Drone Product Training

 

The AR training content is easily managed and kept up to date too. When engineering modifications are made to new Swoop Aero drone models, the CAD-based engineering content is easily updated from SolidWorks 2019 via the STEP format to Jig Workshop Pro which can be edited and formatted by operations or marketing staff.

The Jigs are instantly updated to healthcare workers in the regions who need to be aware of any changes to the drone instructions. Swoop Aero staff can also monitor the presentation of the Jigs to ensure they are being rolled out to the target communities by each local partner.

 

Swoop Aero Vanuatu Public Consultation

 

Another key Jig Workshop Pro feature for Swoop Aero was the offline mode, which enables healthcare staff to view or present the Jig content without an internet connection or with low-internet speeds which frequently occur in remote communities.

To find out more about Jig Workshop Pro, and how it can elevate your learning and development or product training, click here.

 

Topics: workshop, professional, product training, case study